Payment Policy

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), Pandix Soft Ltd informs that it is the owner of the website https://mudanzer.es/ In accordance with the requirements of article 10 of the aforementioned Law, Pandix Soft Ltd reports the following data:


User and responsibilities regime

Browsing, accessing and using the Pandix Soft Ltd website confers the status of user, by which you accept, by browsing the Pandix Soft Ltd website, all the conditions of use established here without prejudice to the application. of the corresponding regulations of mandatory legal compliance as the case may be.

The Pandix Soft Ltd website provides a wide range of information, services and data. The user assumes responsibility for the correct use of the website. This responsibility will extend to:

  • The veracity and legality of the information provided by the user in the forms issued by Pandix Soft Ltd for access to certain content or services offered by the website.
  • The use of the information, services and data offered by Pandix Soft Ltd contrary to the provisions of these conditions, the Law, morality, good customs or public order, or that in any other way may involve infringement of rights. of third parties or the operation of the website itself.


Link Policy and Disclaimers

Pandix Soft Ltd is not responsible for the content of the websites that the user can access through the links established on its website and declares that in no case will it proceed to examine or exercise any type of control over the content of others. network sites. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites other than its property that can be accessed through the links.

Pandix Soft Ltd declares that it has adopted all necessary measures to avoid any harm to users of its website, which may arise from browsing its website. Consequently, Pandix Soft Ltd is not responsible, in any case, for any damage that the user may suffer due to Internet browsing.


Modifications

Pandix Soft Ltd reserves the right to make any modifications it deems appropriate, without prior notice, to the content of its website. Both in relation to the contents of the website, and in the conditions of use thereof. These modifications may be made through its website in any manner admissible by law and will be mandatory during the time in which they are published on the website and until they are validly modified by subsequent ones.


Data Protection

In accordance with the provisions of current regulations on Protection of Personal Data, we inform you that your data will be incorporated into the processing system owned by Pandix Soft Ltd with Reg. Number 11174269 and registered office at 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom, in order to facilitate, expedite and fulfill the commitments established between both parties. In compliance with current regulations, Pandix Soft Ltd informs that the data will be kept for the period strictly necessary to comply with the precepts mentioned above.

We inform you that the processing of your data is legitimized by your consent.

Pandix Soft Ltd informs that it will process the data in a lawful, fair, transparent, adequate, relevant, limited, accurate and up-to-date manner. That is why Pandix Soft Ltd undertakes to take all reasonable measures to ensure that these are deleted or rectified without delay when they are inaccurate.

In accordance with the rights conferred on you by current data protection regulations, you may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data as well as the consent given for the processing. of the same, directing your request to the postal address indicated above or to the email [email protected].

You may contact the competent Control Authority to present the claim you consider appropriate.


Intellectual and industrial property

Pandix Soft Ltd, by itself or as an assignee, is the owner of all intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; brands or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), property of Pandix Soft Ltd. They will, therefore, be works protected as intellectual property. for the ordering Spanish legal system, both Spanish and Community regulations in this field, as well as international treaties related to the matter and signed by Spain, are applicable to them. All rights reserved. By virtue of the provisions of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making available, of all or part of the contents of this website, for commercial purposes, are expressly prohibited. on any medium and by any technical means, without the authorization of Pandix Soft Ltd.

The user agrees to respect the Intellectual and Industrial Property rights owned by Pandix Soft Ltd. You may view the elements of the portal and even print, copy and store them on the hard drive of your computer or on any other physical medium as long as it is unique. and exclusively, for your personal and private use. The user must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of Pandix Soft Ltd.


Legal actions, applicable legislation and jurisdiction

Pandix Soft Ltd also reserves the right to file civil or criminal actions that it deems appropriate for improper use of its website and content, or for non-compliance with these conditions.

The relationship between the user and the provider will be governed by the regulations in force and applicable in Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or resort to ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. Pandix Soft Ltd is domiciled in London, England.


Refund Policy

Thank you for shopping at Mudanzer!

We offer refund and/or exchange within the first 14 days of your purchase. If 15 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges:

  • Your item must be unused and in the same condition you received it.
  • The item must be in the original packaging.
  • To complete your return, we require a receipt or proof of purchase.
  • Only regular priced items can be refunded; sale items cannot be refunded.
  • If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.


Complaint Resolution Policy

At Mudanzer we want to preserve and foster good relationships with all our clients. Therefore, if you are dissatisfied with any aspect of our service, please contact us so we can discuss your complaint.

Our contact details are as follows:
+34 650 07 07 07
[email protected]

We will send a final response letter within 14 business days of receiving your complaint.